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Participant Cancellation / Refund Policy
All cancellations must be received in writing via fax or certified mail. Refunds will be granted only if cancellation notice is received at least three working days prior to the start of a lecture program or two weeks prior to hands–on or limited enrollment courses. Please allow up to 4-6 weeks for some refunds to be processed. However, for cancellations received after this deadline, 75% of the tuition may be applied toward a future course. Tuitions for no-shows or cancellations received after the course has started will be forfeited, no exceptions.
Cancellation / Refund Policies and Information
Should an individual cancel enrollment or be dismissed for any reasons by VBIC before the completion of his/her program of study, all refunds will be made according to the following refund schedule.
With regard to any refunds due, VBIC will refund monies using the following distribution:
A. Any applicant not accepted for admission by VBIC shall be entitled to a full refund of all monies paid.
B. As seating for all of our programs is based on a limited enrollment, payments and deposits are deemed reservations and guarantees of placement. Therefore, all payments and registrations are deemed "Non-refundable" at time of acceptance. Registrations falling in the "less than three (3) day" advance pay shall be on a "Buyer Beware" basis and no refunds will be issued, unless absence is due to a bona fide Medical Emergency with supporting documentation. Not showing or "no Show" for any individual class or classes without prior written approval, for any reason, shall be deemed a default absence without cause for refund, and shall be considered a voluntary forfeiture of all funds paid. The only exception to this will be in the case of a bona fide medical emergency properly documented with medical affidavits as requested.
C. If the student voluntarily cancels his/ her agreement to participate fully and attends or begins any program, from the start of the first hour of the first class, they forfeit 100% of all monies paid other than as approved for refunds as specified in this cancellation and refund policy in Section "C". The buyer is an adult over the age of 21 and agrees to give up all claims to reimbursement and or any damages other than as specified in this cancellation and refund policy.
If a student applies in writing for a change of status, rescheduling of classes and or to apply tuitions paid towards another course within our program, we reserve the right to approve or to not approve such request at our discretion. Further more in the event of such submission and subsequent approval we reserve the right to make additional charges to cover any additional cost or change fees. Participant agrees to this when submitting request for change of status.
D. Enrollment time is defined as the time elapsed between the actual starting date and date of the students’ last attendance in VBIC.
E. In the case of illness, disabling accident, or death in the immediate family, or other extreme circumstances beyond the control of the student, VBIC shall make a settlement which is reasonable and fair to both student and the program.
F. Official date of termination or withdrawal for purposes of this refund policy shall be the day of receipt of written notice of cancellation by certified mail.
G. Any student desiring to make a change in his / her status at an approved class must make such a request in writing. We will respond in writing within ten (10) to thirty (30) days with approval, denial of claim for refund, or request for further information. We reserve the right to investigate fully all claims for cancellations and refunds before responding or granting such refunds. It is understood and agreed as a precondition towards enrollment that we have the right to take this time to investigate and that doing so in no way can be interpreted as an unnecessary delay.
H. If VBIC, program of study and/or seminar training is permanently closed and no longer offering instruction after the student is enrolled, the student shall be entitled to a pro-rated refund of tuition. If a course is canceled and not rescheduled, subsequent to a student’s enrollment, VBIC shall, at its option, provide for a full refund of all monies paid, or shall provide for the completion of the course at the programs discretion.
I. The Student Kit: downloadable, lab fees or other preparation and study materials is included as a non-refundable item in the total program cost. Should the student withdraw prior to program completion no refund for The Student Kit or other preparation and study materials shall be made. These non-refundable items will be deducted from any refund at the full retail value, including shipping if not a digital product. Please note that course materials and digital products offered in conjunction with our programs may have a retail value in excess of the total cost for the course registered.
J. Upon receipt of request for refund in writing VBIC will review the request to determine eligibility. VBIC will generally respond to the written request within thirty (30) days with either an approval, a request for additional information, or a denial. If the refund if any is approved, VBIC will disburse funds by check according to the schedule set in Section “K”.
K. Our policy is that between the date of the deposit and the completion date of the class and or program, registration is 100% NON REFUNDABLE without various penalties being deducted. Should you have a bona fide medical emergency (chronic or pre-existing conditions do not qualify unless certified as a medical emergency) verified by a Medical Doctor, which prevents you from participating at all, we will make a refund based on the balance paid (minus the already used/non-refundable portion, minus the registration fee of $150.00 Per individual course, cost of materials/ Student Kit (includes downloadable, Mp3 files, PDF materials etc.) and Early Termination Fee, as appropriate). The only exception that we will authorize is for replacement. If the participant supplies a new, paid in full, registration of equal or greater value, we will allow a 100% refund.
Any approved refunds will be returned as follows. Balance after any and all penalties in three to five (3-5) equal payments, by three to five (3-5) checks paid over one hundred twenty to two hundred twenty five (120-225) days (average one (1) payment per forty-five (45) days.
L. No show and or failure to appear in class, will constitute acceptable grounds for immediate release and termination from the program and any and all remaining courses and classes etc. without notice and without recourse of any kind including refunds etc. Except in the case of a medical emergency as described above in "K".
The student has reviewed this policy including the Additional Responsibility waiver and standard agreement and agrees to it as a pre-requisite to enrollment in any program. The student also agrees to hold harmless VBIC and its representatives for any actions or legal proceedings arising out of a "request for Refund" as a pre-requisite to being accepted in any VBIC sponsored Program.
M. I understand that I am over the age of 21 and that any and all payments made via credit card, PayPal.Com or both represent a commitment and binding contract to pay according to agreement, that participant agrees to pay all amounts due in full, and that in the event of cancellation of credit card payment and or filing of “charge back” claim or dispute with a credit card company or both, which results in a loss of income, fees, dues or tuitions of any kind to VBIC, that participant will cover this loss entirely, within 10 days by cash, certified check or money order. Furthermore, the participant agrees to reimburse entirely all legal and attorneys fees in relation to recovering any said losses resulting from charge backs and or reversals of transactions. The participant agrees to this as a precondition to being accepted into any VBIC sponsored class or program.
This cancellation and refund policy is subject to regular review and updates from time to time. It is subject to update and change at any time and the only notice will be posted on this page also including any specific agreements and conditions made with individual students on a case by case basis.